After investigation, the customer's withdrawal application is still in the order of ASIC's old funds withdrawal. Please wait patiently. Customers are requested to be aware of the following: As the Australian company has entered the liquidation stage after July 8, 2020, all procedures are subject to the BRI receiver in accordance with the liquidation process. Before July 8, 2020, ASIC's loyal customers only transferred the transaction authority but the funds were taken over and managed by the BRI receiver. USG Group takes customers and consultants into consideration so it provides the transfer of transaction authority. When USG Group has a balance, it can gradually withdraw funds to ASIC's old customers and consultants to pay to prevent customers and consultants from entering from lengthy liquidation due to the financial losses of Australian regulatory companies. Indeed, USG Group also implements these ASIC old customers' withdrawals and consultants' salary awards one by one on a daily basis. It is different from other foreign exchange companies and only allows customers to stay in the original supervision and liquidation. Please give our group time to practice one by one, and please also give us support and positive response as USG Group is still working hard to operate the market for the sake of customers and consultants. It's just that there must be a priority order in the internal work, and I really want to ask the customer for understanding in this part. But please don’t worry about it, your pay will be arranged for processing. Please excuse us for the inconvenience caused.

The platform has banned withdrawal for two months, and the customer service haven't explained for that...