The customer's transaction occurred on July 7 from 19:00 to 23:00 Beijing time. Due to a technical problem with the upstream quotation provider of USG, various commodities on the Live 2 Hong Kong server have experienced abnormal quotations during this period. During the period, as long as the customer placed a transaction order when the quotation jumped, it was easy to close the transaction at an unreasonable price. Because after consulting the LP, it was confirmed that part of the transaction price provided was an abnormal quotation. USGFX then immediately followed the PDS clause 9.3 regulations The affected transaction orders are cancelled retrospectively, and the account is restored to the state before the opening of these transaction orders. The content of its PDS terms is as follows: https://www.usgfx.com/Files/zh-CN/PDS_Global.pdf Among them, 9.3.1 and 9.3.2 state that 9.3.1 "obvious error" refers to our company, or our company Any market, stock exchange, pricing bank, information source, commentator or official who is reasonably reliant on, based on the current market conditions at the time of placing the order, make an obvious or obvious wrong quote. When determining whether a situation is an obvious error, the company may take into account all information owned by the company, including but not limited to information about all relevant market conditions, and any errors or unclearness in any information source or announcement Place. 9.3.2 When determining whether a situation is an obvious error, the company will treat it fairly. However, when determining whether there is an obvious error, the customer may have signed or prohibited the corresponding financial commitment, contract or transaction (or the customer suffered or may suffer any loss of profits, subsequent or indirect losses) according to the order placed with the company. In fact, the company will not take it into account. Without prior notice, this incident and processing procedures are mainly directed to the transaction orders affected by abnormal quotations, not limited to profit or loss orders, if the customer thinks that only the profit orders will be recovered and the losses will be left. If the transaction sheet is also affected by the abnormal quotation, it will also be processed by the company after review and determination according to the content of the PDS.

USGFX deleted clients’ profits and manipulated on the trading record privately. All my 270 thousand yuan was doomed.