Dear user, hello! Thank you for your feedback. Recently, our company has initiated additional identity verification processes for a small number of customers in the Malaysia region. Currently, the vast majority of customers' trading and withdrawals are normal and have not been affected. If you have not encountered any account restrictions or have not received any related email notifications, there is no need to take any action and you can continue to use it normally. For the very few affected users, our company has sent notifications through the registered email. Please check and follow the instructions to complete the verification in a timely manner. After the verification is approved, the system will restore the relevant functions as soon as possible. Thank you for your understanding and cooperation. If you have any questions, please feel free to contact us through the official customer service channel. We will provide assistance to you as soon as possible. CBCX Customer Service Team