Exposure
It was said that a successful withdrawal was made on February 3rd, but it has not been deposited.
After completing all the procedures on February 3rd, I successfully withdrew 700,529.76 USD, and it was supposed to be deposited into my bank account in Korea within 2-3 business days, so I just had to wait. However, the deposit did not go through. After checking with the customer service department, they claimed that the transfer was suspended due to suspicion of insider trading. I insisted that there was no such thing and that no one affiliated with COMETA knew about it, so I requested an immediate transfer. However, they said that they would proceed with the withdrawal after I pay a 10% guarantee deposit of the total account balance. But I don't have the money to pay the guarantee deposit. Furthermore, the service department stated that there was no evidence of insider trading after conducting a thorough investigation on the platform.
Therefore, since I have not committed any illegal acts, I believe that the act of suspending the withdrawal based on false accusations is illegal, unfair, opaque, and unreasonable. I requested the cancellation of the 10% guarantee deposit requirement and the immediate withdrawal of the entire account balance. However, they continue to threaten that if the deposit is not made by February 28th, they will liquidate the account and donate the funds to the United Nations. Please help. My money and my family's money are tied up here. Please, I beg you to help.
United Kingdom
