I deposited 1000 into Exness in November to trade, and after trading normally for almost a month, I was still down over 100. On Monday, I was suddenly banned from trading, and I couldn't withdraw my funds either. When I tried to transfer, they said it was due to technical reasons and would take 24 hours to process, but several days have already passed. Customer service isn't responding—they're just pretending not to hear. Is this a scam platform? Below are my normal trading records.