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Resolved
Severe chucking caused losses
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$200(USD)
Time
13day5hour
Mediation Progress
Hong Kong12-11
Solved after user's confirmation
FX1873737551
FX1873737551Hong Kong12-03
Supplemental MaterialsFX1873737551
FX1873737551Reject my compensation?
Supplemental Materials
Australia12-03
ReplyTMGM
Dear Customer,
Thank you for your email and feedback. We received your inquiry last Friday and responded to your situation on Saturday. We have now notified your account manager to contact you for further follow-up. Thank you for your understanding and cooperation. If you have any further questions, please feel free to reach out to the official TMGM customer service at Support@tmgm.com. We are always here to assist you.
Reply
Hong Kong12-01
Supplemental Materials
FX1873737551
FX1873737551Continuing to ignore me without providing a solution?
Supplemental Materials
Hong Kong11-28
Supplemental MaterialsFX1873737551
FX1873737551The platform has denied responsibility and refuses to acknowledge the issue. I demand to receive the compensation I am rightfully owed.
Supplemental Materials
Hong Kong11-28
Supplemental MaterialsFX1873737551
FX1873737551The order number is 40209753, and the account number is 9159694.
Supplemental Materials
Hong Kong12-01
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong12-01
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong11-28
Start MediationFX1873737551
FX1873737551The chuck caused a loss of at least two hundred dollars. My long position at 4164 could have been closed at 4180, but it wasn't due to the chuck.
Start Mediation
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