Dear Valued Client, Thank you for choosing XM and for your continued support. Regarding the complaint issue concerning your account, the platform has already replied to your registered email on October 16, 2025. Please refer to the instructions provided in that email for further details. Once again, we sincerely appreciate your understanding and support. Should you have any questions, please feel free to visit the official XM website at https://www.xmcnmarkets.tech/cn and click the blue question mark icon in the lower-right corner to contact our customer service. XM offers 24/7 online customer support from Monday to Friday, and we are always ready to assist you. Best regards.

I have not received the 4000u here, and my profits are frozen. There are four accounts: one with 1500, one with over 1000, one with over 500, and another with 1000.