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Resolved
Penarikan
Object
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$285(USD)
Time
38day23hour

Mediation Progress
Indonesia11-22
Resolved
FX3828049521
Cyprus10-23
Reply
XM
Dear Valued Client,
We thank you for choosing XM as your Trusted Broker. Regarding your concern, please be informed that we have investigated the report regarding a withdrawal delay initially submitted on October 9, 2025. The client noted that the funds had not been received by October 14, 2025. On that date, the withdrawal amount was automatically reversed to the client’s trading account, and the client submitted a new withdrawal request. As of October 17, 2025, we have confirmed that the funds were successfully credited to the client’s bank account, and the matter has been fully resolved. We would like to reassure all clients that XM processes all withdrawal requests promptly in accordance with our standard procedures. Should any issues arise, clients are encouraged to contact their Account Manager via email for direct assistance and faster resolution. Please do not hesitate reaching out to us, should you need any further assistance. Thank you. Kind Regards.
Reply
Hong Kong10-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong10-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Indonesia10-14
Start Mediation
FX3828049521







Dari tanggal 9 saya mengajukan penarikan sampai tanggal 14 belum cair,dan pengajuan penarikan tersebut sudah di kembalikan ke akun live saya.dan sekarang dimintai mutasi rekening saya








Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
