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Resolved
无法出金恶意扣除盈利
Object
XM
Issue
Scam
Requirement
compensation
Amount
$1,033(USD)
Time
8day18hour

Mediation Progress
Hong Kong09-20
Solved after user's confirmation
FX1969363174
Cyprus09-17
Reply
XM
Dear customer, thank you for choosing XM and for your support. Regarding your complaint on account 68962409, we have promptly investigated and verified the details. After careful communication with the relevant department, we regret to inform you that the decision concerning your account cannot be altered. Please refer to the important notice email sent on September 11, 2025, as the final resolution. Thank you for your understanding and continued support. Best Regards!
Reply
Hong Kong09-11
Supplemental Materials
FX1969363174
You block withdrawals and confiscate profits when I win, but do nothing when I lose! Even a scam company wouldn't dare to go this far!
Supplemental Materials
Hong Kong09-11
Supplemental Materials
FX1969363174

You banned my account for no reason! How is this even acceptable? This must be a scam platform! Show me the evidence that proves I violated any rules! You can't just claim I'm guilty because you say so!
Supplemental Materials
Hong Kong09-12
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong09-12
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong09-11
Start Mediation
FX1969363174
正常交易无故扣除盈利,难道只能亏不能赚吗开这平台干嘛直接抢钱吗

Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
