If you believe your order has been affected, we kindly require to you to send an email from your registered email address to support.cn@icmarkets-cs.com for further investigation. Please use the subject line "Transaction Investigation Request" and include your trading account number, the order number in question, and a brief description of your concern in the body of the email. We anticipate responding to you within 3-10 business days. Thank you for your support and understanding.

我交易的是USDNOK 在周一凌晨，在我没有任何操作的情况下，我所有的订单被平仓了（我的保证金完全充足），sell的订单平仓价在11.05，与此同时buy的订单平仓价却在10.65 差了4000多点，该交易商恶意平仓滑点 企图吃客损，恶劣至极