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Resolved
Fund deposited but lost
Object
IC Markets Global
Issue
Unable to Withdraw
Requirement
compensation
Amount
$7,000(USD)
Time
32day0hour
Mediation Progress
Hong Kong03-09
Resolved
FX1608513342
FX1608513342Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong02-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong02-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong02-05
Start MediationFX1608513342
FX1608513342I deposited a fund of USD 7,000 via crypto network into my IC Markets account, which I have done the similar deposit successfully before. However, I found the fund was not showing in my account balance, but held in the network. IC Markets refused to offer help or provide any solution to get the money back into my account.
Ref: Case 00312744
Start Mediation
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