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Resolved
故意扣除客户盈利
Object
XM
Issue
Unable to Withdraw
Requirement
compensation
Amount
$822(USD)
Time
46day19hour

Mediation Progress
Hong Kong03-09
Resolved
FX1855174354
Cyprus02-07
Reply
XM
Dear customer, first of all, thank you for choosing XM and for your support! Regarding the complaint about your account 68720540, we promptly conducted feedback verification. After careful communication with the relevant departments, we regret to inform you that we are unable to change the related decision regarding your account. Please refer to the important notification email sent on January 14, 2025, for confirmation. Additionally, we have confirmed that your withdrawal has been successfully reviewed. Once again, thank you for your understanding and support of XM!
Reply
Hong Kong01-22
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong01-22
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong01-21
Start Mediation
FX1855174354







之前在网上看到别人说这个平台新人第一次交易会有多送信用金,对于我们这种新人来说肯定多了一点保障,然后就在这个平台注册了账号68720540。第一次不敢充值太多金额,第一次充值500美金,最后成功盈利获得了822美金。然而,令我十分震惊和不满的是,平台竟然无故扣除了我的这笔盈利822美金,只让我提现了500本金美金。
我严格按照平台的交易规则进行操作,没有违反任何规定。在交易过程中,我始终保持着谨慎和理性的态度,以确保自己的投资安全。然而,当我满心欢喜地期待着盈利到账时,却发现平台已经擅自将我的盈利扣除。
没想到第一交易就出现这种情况,现在已经冻结了我的真实账号,你们就是要“毁尸灭迹”是吧,怕让别人发现你们平台有这种恶心的操作。以后谁敢在这个平台交易?店大欺客是吧?如果你们平台不退换我的盈利的话,我将会追究到底,我会去各个平台曝光你们这种恶心的平台。








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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
