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Resolved
赢钱不让出金
Object
RockGlobal
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$10,000(USD)
Time
38day1hour

Mediation Progress
Hong Kong01-05
Resolved
FX2958245755
Australia2024-12-06
Reply
RockGlobal
Dear customer, thank you for submitting the supporting materials to assist us in reviewing your account transaction activities. After a strict review by the platform, we regret to inform you that the materials you provided do not sufficiently prove that you have not participated in any illegal copying trading activities.
Violation Explanation
According to the platform's system monitoring and trading behavior analysis, we have found the following violation characteristics in your account:
1. The order opening and closing times are highly consistent with the lead account;
2. The trading strategies are highly similar to those of the lead account;
3. The notes from the copying software are the same as those from other confirmed violating copying accounts.
The above behaviors indicate that your account has obvious characteristics of copying trading, which violates the relevant “User Agreement” and trading regulations of the platform.
Fund Handling Result
According to the platform's risk control management regulations, your account funds will be handled as follows:
1. The principal portion of the funds will be withdrawn: As of November 27, 2023, your principal and part of the illegal profits have been withdrawn to your linked account. Any portion of illegal profits withdrawn will not be pursued.
2. Remaining illegal profit funds will be deducted: All remaining illegal profit funds in the account will be deducted and will not be withdrawn.
Objection Appeal Guidelines
If you have any objections to this handling result, you may submit supplementary materials for appeal within 7 working days through the following means:
Email: info@rockglobal.com
We promise to conduct a fair review of the materials upon receiving your appeal and will provide feedback on the final result within 3 working days.
Warm Reminder: to maintain the fairness of platform trading and the legal rights of all users, we will strictly handle any suspected violations in accordance with relevant regulations. Thank you for your understanding and cooperation!
Reply
Hong Kong2024-11-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-11-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-11-28
Start Mediation
FX2958245755

我在这个平台也就两个月吧刚开始输了1000美金后来又冲了2000美金现在赢利了就不让提现了就说我各种违规


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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
