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Resolved
无故封号
Object
PRIMETIME GLOBAL MARKETS
Issue
Unable to Withdraw
Requirement
explain
Amount
$15,000(USD)
Time
36day20hour

Mediation Progress
Hong Kong05-09
Resolved
WUYUEDEXUE
Australia04-09
Reply
PRIMETIME GLOBAL MARKETS
After a rigorous and in-depth investigation, the cause of this incident has been determined to be an organized and premeditated act by a group of professional illegal trading teams specializing in market manipulation. It has been confirmed that this team (ID: 64061, Wang Wenlong, ID number: 410102198709240118, email address: 3374089181@qq.com) used multiple trading accounts.
Under the guise of team deposits and market development, this team demanded the use of their recommended copy trading plugin, which required a delayed display of copy trading functions. They then utilized computer hacking techniques to maliciously attack the EA (Expert Advisor) intelligent trading system server, tamper with order data, and create large volumes of transactions. This resulted in losses for some client accounts, severely damaging client interests and the company's reputation.
This is a special statement: www.pgmfx.com is a business regulated by licenses registered in St. Lucia (Registration No: 2024/C076) and South Africa (Registration No: 2020/586251/07) under FSCA No. 54000.
Upon review, the client's deposit was 10100, withdrawal was 13443, and third-party transfers amounted to 20226. The client's total withdrawal amount exceeds their deposit amount.
Reply
Hong Kong04-03
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong04-03
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong04-02
Start Mediation
WUYUEDEXUE
2024年12月份,入金后,整个12月份我都没有任何交易,结果官方说12月30号有个什么恶性事件,把我的账号封了,别人是使用什么软件交易了,或者什么插件进行交易获利了,可以理解,但是我的账户压根没有任何交易,凭什么封我的账号,还不给出金,现在发邮件也不回复了,简直就是黑平台。
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
