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Resolved
平台有割韭菜的嫌疑,每次面临保证金不足或者面临爆仓时,入金被限制,反复提交入金几十次上百次不给入
Object
XM
Issue
Others
Requirement
other
Amount
$0(USD)
Time
37day4hour

Mediation Progress
Hong Kong04-20
Resolved
NAZHA480
Cyprus03-21
Reply
XM
Dear Valued Client,
Thank you for choosing XM and for your continued support!
Regarding your complaint concerning account 251094446, we immediately escalated it to the relevant department for a thorough investigation, and we provide the following response:
Firstly, our platform allows deposits 24 hours a day, and we offer a variety of methods. In the Members Area, in addition to four UnionPay deposit channels, we also provide cryptocurrency and e-wallet options. E-wallet deposits are instant. If you have any questions during the process, please feel free to consult our web customer service.
Additionally, XM kindly reminds you that urgent top-up deposits are inherently risky. If convenient, we suggest you consider depositing some reserve funds into a same-name account. These funds can be transferred internally when urgently needed, with a minimum transfer amount of $5, and are processed instantly.
Finally, thank you again for your understanding and support of XM! Should you have any questions, please feel free to visit the official XM website at https://www.xmcnmarket.technology/cn/ and click on the blue question mark icon in the bottom right corner to contact customer service. XM offers 24-hour online customer support from Monday to Friday, and we are always happy to assist you.
Thank you once again for your understanding and support of XM!
Reply
Hong Kong03-14
Supplemental Materials
NAZHA480
After closing multiple trading orders, the profit disappeared, or the profit wasn't much and was actually less than expected.

Supplemental Materials
Hong Kong03-18
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong03-18
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong03-14
Start Mediation
NAZHA480
平台有割韭菜的嫌疑,本人多次交易的时候,一旦遇到亏损导致保证金不足,补仓入金入不进去,提交很多次都失败

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
