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Resolved
平台私自冻结账户,导致出金到不了
Object
PRIMETIME GLOBAL MARKETS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$15,000(USD)
Time
35day19hour

Mediation Progress
Hong Kong02-21
Resolved
Brilliant12550
Australia01-22
Reply
PRIMETIME GLOBAL MARKETS
The customer is one of a team who tried to manipulate the price through identical illegal trading methods. Now his account is temporarily frozen.
Reply
Hong Kong01-16
Supplemental Materials
Brilliant12550
The losses were caused by the platform. I have two requests: first, please expedite the processing of my withdrawal request; second, I request compensation for the losses incurred.
Supplemental Materials
Hong Kong01-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong01-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong01-16
Start Mediation
Brilliant12550
2024年12月30号,交易出现不正常导致出现大亏损,然后平台说调查,随后把账户冻结,提交的出金也到不了账,发邮件问平台只是回复关注邮件,一开始说调查完启动赔付后账户就正常了,这么长时间了也没动静,希望帮忙催促处理!

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
