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Resolved
The withdrawal bank card has been frozen
Object
XM
Issue
Others
Requirement
other
Amount
$1,839(USD)
Time
31day13hour
Mediation Progress
Hong Kong2024-09-26
Resolved
DAYUANCHONG
DAYUANCHONGCyprus2024-08-27
ReplyXM
The bank card is frozen due to policy reasons and needs to be unfrozen according to the bank's requirements.
Reply
Hong Kong2024-08-26
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-08-26
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-08-25
Start MediationDAYUANCHONG
DAYUANCHONGWithdrawal on August 15th, frozen on August 21st. Went to the bank and inquired, the bank card triggered the anti-gambling and anti-fraud risk control model for these two transactions, unable to unfreeze the card, and reported to the local anti-fraud center, requiring me to prove the legitimacy of the funds.
Start Mediation
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