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Resolved
Unable to withdraw funds
Object
VT Markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$603(USD)
Time
65day20hour

Mediation Progress
Hong Kong2024-09-08
Resolved
HUIJINJUBAO
Australia2024-08-09
Reply
VT Markets
Due to the discovery of suspicious trading activities, the client is required to complete the Know Your Customer (KYC) procedure. In accordance with relevant regulations, we have requested the client to provide the necessary documents for KYC verification. However, the client has not fully cooperated and has failed to provide the required information. In light of the client's non-cooperation with this legal investigation, we believe that this case involves abnormal trading behavior. Therefore, we reserve the right to terminate the client agreement and cancel any related profits. These terms are explicitly outlined in the client agreement, which the client accepted during the registration process with VT Markets. We have attempted to contact the client, but the client has ignored our communications, including an email titled "VT Markets Important Notice - Account Review."
Reply
Hong Kong2024-07-05
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-07-05
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-07-04
Start Mediation
HUIJINJUBAO





VT's so-called account manager attracts you to deposit and trade on the platform, but then refuses to allow customers to withdraw funds for various reasons, and their attitude is very bad, directly deleting my WeChat and cutting off contact!






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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
