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Resolved
Set 3 SL orders but the price slid lower
Object
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$130(USD)
Time
36day15hour
Mediation Progress
Vietnam2024-08-04
Resolved
Tuấn Cai
Tuấn CaiSensitive information
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Hong Kong2024-07-01
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WikiFX Mediation Center
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Vietnam2024-06-28
Start MediationTuấn Cai
Tuấn CaiMy ID is #107463686, MT5 of Exness, on June 21, I placed 3 buy XAU orders, with ST set at 2348 for all 3 orders, but Exness slipped my price from 2348 to 2343, 8. These 3 severe slippages cost me relative to my expected risk. I have attached photo proof.
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