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Resolved
They even took away 200 USD. It is ridiculous.
Object
PRIMETIME GLOBAL MARKETS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$263(USD)
Time
15day1hour

Mediation Progress
Hong Kong2024-07-10
Solved after user's confirmation
FX1231313758
Australia2024-07-01
Reply
PRIMETIME GLOBAL MARKETS
The customer engaged in malicious arbitrage in trading, and we did not deprive him of his $200.
Reply
Hong Kong2024-06-26
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-06-26
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-06-20
Start Mediation
FX1231313758



I deposited 500USD and traded normally. So far, I have not made any profit and lost more than 200USD. I need money and want to withdraw the remaining funds in my account. The withdrawal was rejected and the account was deleted. Now I can’t log in to the website. There is no notification or email. When I asked the customer service, they told me that I violated the rules. If the user made a profit, you don’t want to give money and make up reasons to say it’s a violation, I can understand. But I violated the rules if I lost money? Since losing money is also a violation, return my principal of 500 USD to me. Black platform. The market is destroyed by these unscrupulous bosses. I asked the customer service to show the evidence of violation, but they just replied like a robot. Everyone, don’t come to trade here. They even want to take away 200 USD, stay away quickly.




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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
