Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

I accidentally transferred money into a former trader's account, and not only did they refuse to credit it, but they also closed my deposit channel. I can no longer contact customer service, and my account is now unusable.