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Resolved
Slippage is severe
Object
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$50(USD)
Time
36day12hour

Mediation Progress
Hong Kong2024-06-06
Resolved
WUWANGWO7336
Cyprus2024-05-07
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2024-05-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-05-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-04-30
Start Mediation
WUWANGWO7336

After my stop loss of two US dollars was triggered... there was significant slippage! No one has resolved the issue that was exposed last time. After a long time, the platform displayed that it had been resolved, but in reality, no one has resolved it and the problem still exists!


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
