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Resolved
I was told in an arbitrage trade.
Object
XM
Issue
Unable to Withdraw
Requirement
explain
Amount
$4,700(USD)
Time
39day2hour

Mediation Progress
Hong Kong2024-05-25
Resolved
CHA
Cyprus2024-04-25
Reply
XM
Regarding the complaint about your account 68375803, we conducted a verification investigation as soon as possible. After multiple careful checks and communications, we regret to inform you that we are unable to change the relevant decision regarding your account issue. Please refer to the important notification email sent on March 26, 2024, for details. Thank you once again for your understanding and support of XM!
Best regards,
Reply
Hong Kong2024-04-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-04-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-04-16
Start Mediation
CHA
Suddenly it sent me an email saying I was doing arbitrage trade. I didn’t do any arbitrage at all. My account was blocked for no reason. I made a profit by placing orders normally.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
