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Resolved
My account was locked and all funds confiscated ($13,451)
Object
AUS GLOBAL
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$13,451(USD)
Time
36day5hour

Mediation Progress
Hong Kong2024-05-08
Resolved
papazh
Australia2024-04-08
Reply
AUS GLOBAL
Hello, due to the trading account 6781887 violating the terms of the Client Agreement Part B-8-(b), (c), and (e): (b) The trading orders involve prohibited high-leverage trading or any risky behavior that poses risks to the company due to excessive positions. (c) The trading orders involve improper profit-making through the correlation of the OTC market and other related markets. (e) The trading orders contain or utilize swap policies to engage in swap arbitrage trading; the trading orders involve or utilize bonus policies to engage in bonus arbitrage trading. The risk control department has already sent an email to the client regarding this matter. Cooperation has been terminated.
Reply
Hong Kong2024-04-02
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-04-02
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-04-02
Start Mediation
papazh

On April 1, 2024, my account was locked and forced to be liquidated by AUS GLOBAL, and the account funds were confiscated. AUS GLOBAL closed my account and confiscated my funds on the grounds of illegal arbitrage transactions. My trading in AUS GLOBAL is mainly long gold and US stocks. The main varieties and transactions involved this time are mainly from the end of November to the present. I am long XAUEUR. The XAUEUR variety charges overnight interest in AUS GLOBAL, but the overnight interest charged is very low. At that time, I felt that the holding cost of this product was very low and could be used to take long-term positions. Moreover, I was very optimistic about the interest rate cut expectations in 2024, so I had been long XAUEUR in AUS GLOBAL and used it as a medium- and long-term position. In the first quarter of the market, XAUEUR made a profit of more than 20,000 US dollars. Due to the large profits, I was targeted by AUS GLOBAL, and my funds were confiscated. I had heard about AUS GLOBAL making profits without withdrawing money before, but I didn’t take it seriously. This time I encountered it myself. The reasons given by AUS GLOBAL are not sufficient. They accused me of illegal arbitrage transactions. However, XAUEUR charges overnight interest, which makes no sense. I posted it in hopes of getting my funds back.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
