First of all, thank you for choosing XM and for your support! Regarding your complaint about account 29105771, we conducted an immediate verification and investigation and attempted to contact you by phone; however, we were unable to reach you. Therefore, we are providing our response here: after careful verification and communication, we regret to inform you that we cannot change the relevant decision regarding your account. Please refer to the important notification email sent on March 19, 2024. Once again, we appreciate your understanding and support for XM! Best regards.

I asked a friend to help me deposit money, and then I opened a long order, and more than 7,000 US dollars was deducted from my profit. The reason is that it is associated with other default accounts. I don't know who I'm connected to. I asked them to contact me by phone, but they haven’t contacted me yet. It is too much!