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Resolved
Slippage, trading is not allowed in big market conditions, and you cannot see the order after placing it. After the market recovers, the order has already lost money, indicating liquidation.
Object
Exness
Issue
Scam
Requirement
compensation
Amount
$22,000(USD)
Time
33day16hour

Mediation Progress
Hong Kong2024-04-17
Resolved
MING77557
Cyprus2024-03-18
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2024-03-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-14
Start Mediation
MING77557
The company illegally used agency rebates to attract customers in the country and used high leverage 2000-unlimited leverage to lure investors. During the operation, there were frequent slippages, disconnections, and an inability to deposit funds, which led to the liquidation of positions.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
