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Resolved
Gold slippage, position liquidated
Object
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$800(USD)
Time
38day12hour
Mediation Progress
Hong Kong2024-03-23
Resolved
cc 9351
cc 9351Australia2024-02-22
ReplyTMGM
Dear customer, thank you for your email. Please send the relevant information to the official customer service email at support@tmgm.com or contact your account manager. Thank you.
Reply
Hong Kong2024-02-18
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-02-18
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-02-13
Start Mediationcc 9351
cc 9351The slippage of gold was very large, causing my position to be liquidated. The market price in 2029 slid to 2030.91, and then the price reached the 2007 price in less than 1 minute.
Start Mediation
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