With regard to the problem about your account 251050054, we have report it to the relevant department. After verification many times, the department confirm that it's the final decision. We are deeply sorry. But your account can still be available for trading, and please refer to the important notification on February 1, 2024 with respect to the relevant provisions of the SWAP. Finally, thank you again for your support to XM!

With regard to the problem about your account 251050054, we have report it to the relevant department. After verification many times, the department confirm that it's the final decision. We are deeply sorry. But your account can still be available for trading, and please refer to the important notification on February 1, 2024 with respect to the relevant provisions of the SWAP. Finally, thank you again for your support to XM!

I lock the position normally, but I don’t know how to make arbitrage. There is no regulation on the platform not to lock the position.