I have discussed it with the platform manager, and they are unable to meet my compensation amount standards.

Dear customer, we have received your complaints. Please reach out to your account manager on our official website. Thank you.

It has been almost a month with no one handling the issue. Is this how the platform treats its customers?

The compensation amount offered by the platform is unreasonable and unacceptable. Even the platform manager acknowledges that it is a problem and responsibility of the platform.

These are trading records for forced closure and platform's replies.

On January 11, at 9:30 pm, CPI data. I used four brokers to trade at the same time, including INFINOX, CWG, STARTRADER, and ZFX, but only ZFX's Gold quotation reached an outrageous 2049, and the slippage reached 2050. The highest gold quotation on the other three platforms is only around 2040, and ZFX is $9 higher. ZFX still refuses to admit that its quotation is wrong, which is extremely shameless. Attached are screenshots of Gold quotations on the four platforms as well as screenshots of MT4 that I have. My MT4 trading account: 981860