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Resolved
No withdrawal allowed
Object
TMGM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$694(USD)
Time
46day7hour
Mediation Progress
Hong Kong2024-01-14
Resolved
GUOXINLIANGHUA
GUOXINLIANGHUAAustralia2023-12-15
ReplyTMGM
Dear customer, regarding your issue, please provide the details of your account situation and order information, and send an email to the official customer service address at support@tmgm.com. We will investigate and respond to you as soon as possible. Thank you!
Reply
Hong Kong2023-11-29
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-11-29
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-11-29
Start MediationGUOXINLIANGHUA
GUOXINLIANGHUAThe withdrawal review was all passed, but no payment was made. I asked the account manager that day and was told that the account would be received within one day. However, the fund has not been received after one day. The platform shows that order is completed. Now the account manager and platform customer service neither respond nor process it.
Start Mediation
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