Dear customer, please send the information including trading account, order number, and brief description of your problem us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

Trading accounts 20036620 and 20036435

Without using any illegal cheating software, the platform deducted US$6,012.28 from the account’s profit without any reason, without any email explanation, and without any reply to the accountability email. Is this what big international platform do?