Your XM MT4/MT5 account number is: 80050474. Regarding your complaint, we promptly conducted a detailed investigation. We verified that you requested a withdrawal on November 16th, and the funds were approved and processed on the same day. Additionally, we noted that you made another withdrawal on the 17th, which has also been approved. If you have any questions regarding your future withdrawals, please feel free to visit the XM official website at https://www.xmfxglobalmarket.net/cn/ and click on the [Online Customer Service] in the top right corner to contact customer support. XM provides 24-hour online customer support from Monday to Friday, and we are more than happy to assist you. Thank you once again for your support and understanding of XM!

Without prior notice, the website suddenly underwent maintenance, resulting in the inability to withdraw money.