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Resolved
Because of the malicious expansion of spreads due to heavy positions, a loss of 13,000 US dollars was caused in one week.
Object
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$140,745(USD)
Time
454day11hour

Mediation Progress
Hong Kong2024-12-14
Resolved
FX1649587917
Sensitive information
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Hong Kong2023-09-18
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-09-18
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-09-16
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FX1649587917
Order number 81976658, 81976660, 81976664, 81979718, 81991625, 81991630, 81991660, 81991721, 81991868, 81992125, 81994785, 81996417, 82000324, 82 000632, 82000910, 82000987, 82006826, 82007521 were liquidated at 12:31 on August 30, 2023 , the liquidation point was 1945.965, and the total loss was 1407.45 US dollars. The highest point of exness at that time was 1945.624. Mine is a spread account, and my request is to get compensation for 1407.45 US dollars.
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