Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

I have already submitted all the materials as required for regular review by the platform. But at present, my withdrawal remains rejected.

On October 8 last year, I deposited US$1,100 on exness account: hvsi2548@hotmail.com and made a profit of US$1,100. Then until September 4 this year, I have not been able to even withdraw my principal. I want someone can help with that. If they didn't solve it, I will call the police and ask them to help me deal with this. This is a fraud.