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Resolved
Unable to withdraw money
Object
FOREX.com
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$155(USD)
Time
33day4hour
Mediation Progress
Hong Kong2023-09-23
Resolved
JINQIANG
JINQIANGUnited States2023-08-24
ReplyFOREX.com
Please directly contact us on FOREX.com website if you have any problems. It will take more time to convey the information via media to the relevant staff. What's more, it isn't in line with FOREX.com's rules. The following is official contact information of FOREX.com; Free Chinese Hotline: 400-8428138; Customer service email: cn.support@forex.com; and you can reach out to online customer service for help via WeChat public account.
Reply
Hong Kong2023-08-21
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-08-21
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-08-21
Start MediationJINQIANG
JINQIANGThe withdrawal has not arrived in the account for a long time. Every time I call and ask, they say that they will expedite the processing. They make a lot of excuses and say that they will wait for 48 hours to receive the account. As a result, there is no response for more than half a month.
Start Mediation
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The account cannot be logged in, and the customer service does not reply. Request a password change. no emails
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