Dear customer, please send the information including trading account, order number, and brief description of your problem to support.cn@icmarkets-cs.com by your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

Automatically traded 10 lots, and the margin was not enough at that time. I didn't place the order.