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Resolved
Serious slippage
Object
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$1,686(USD)
Time
33day18hour

Mediation Progress
Hong Kong2023-09-07
Resolved
FX3430786122
Australia2023-08-08
Reply
TMGM
Dear customer, thank you for your information. With respect to your problem, please send the details of your account and order by email to official customer service mailto:support@tmgm.com. We will make an investigation and reply as soon as possible. Thank you.
Reply
Hong Kong2023-08-07
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-08-07
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-08-04
Start Mediation
FX3430786122






The orders on May 5, 2023 and on July 12, 2023 all have stop-loss, and the platform has slipped for such a long time. I have been contacting the customer service of the platform for a long time. They have sent me a bunch of emails with various excuses. I have all the screenshots. I can’t get the problem solved twice and lost a total of 1685.8 US dollars. Look at the screenshots. I don’t want to say more.







Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
