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Resolved
The unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss.
Object
ATFX
Issue
Others
Requirement
compensation
Amount
$10,000(USD)
Time
89day0hour

Mediation Progress
Hong Kong2023-10-27
Resolved
XIAOhhfj
United Kingdom2023-09-27
Reply
ATFX
Dear customer, thank you for your feedback! We have not received your information, holding the view that your problem will be tackled in an appropriate manner in the wake of an active communication by email. Thank you again.
Reply
Hong Kong2023-07-31
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-07-31
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-07-30
Start Mediation
XIAOhhfj
The unscrupulous platform ATFX did not have my trading password, and frantically scalped more than 80 lots. Let me lose all my principal. Compensate me for the loss.
I changed my transaction password on July 5, 2023 without telling anyone. The account was maliciously scalped more than 80 lots on July 10, 2023. The IP addresses for sending order instructions are all from other places. ATFX platform compensated me for the loss of 10,000 US dollars.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
