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Resolved
No commission for May
Object
ZFX
Issue
Scam
Requirement
compensation
Amount
$417(USD)
Time
126day21hour

Mediation Progress
Hong Kong2023-11-17
Resolved
Seychelles2023-10-18
Reply
ZFX
The specialist has contacted the customer for the problem, please reach out to the customer service again.
Reply
Hong Kong2023-07-14
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-07-14
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-07-13
Start Mediation
The customer traded 417 lots in May, and the platform has been dragging on for various reasons. It has been nearly two months. The previous excuse was that the customer under his name was inexplicably transferred because of a problem in the background, and the customer was transferred after negotiation. It was transferred back, but the commission has been delayed due to the reason of background maintenance. I asked the person in charge of the platform to make statistics and settlements, which would take time, but it has been a month and a half, and person in charge of the platform has been procrastinating for various reasons. When I sent a WeChat massage later, I was even blocked. Then I went to customer service on the official website and said that an account manager negotiated with us to solve the problem.
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
