Dear customer, first of all, we extend our gratitude to you for choosing and trusting XM. With respect to your complaint about the XM MT4/MT5 account 62455365, please visit XM official website https://www.xmfxglobal.org/cn/ and click the Green Headphone mark in the bottom right corner of the page to reach out to customer service for help. XM provides 24 hours online customer service from Monday to Friday, and we are pleased to serve you. Thank you again for your understanding and support.

On June 5, I tried to withdraw $600, and the XM platform showed that the payment had been deducted. But now 3 days have passed, and the withdrawal has not yet arrived.