The problem has been tackled.

After applying for payment and deduction, you refuse to receive the payment for various reasons. First, you are required to hold your ID card and selfie the front and back sides, and then provide documents that can prove the source of funds and wealth, as well as bank statement documents, to prove that your financial resources are sufficient to complete your expected transaction in VT Markets. The documentary evidence of your funds and source of wealth must include the amount of your investment in VT Markets. Later, the customer manager said that there were illegal profits from account transactions, and they need to wait for the relevant departments to investigate and confirm. The relevant departments will notify them separately after that. The specific time is unknown, they just delay processing