You are kindly informed that the deposit is not processed in real time, which is generally completed in 24 hours excluding weekend according to the information on website. After an investigation, we find that you submitted a deposit application at 13:36:08, May 5 (platform time), and the related department transferred the money at 14:52:10, May 5, 2023. In a conclusion, the money that a customer deposit will arrive within the time stipulated.

Later I tried it one more time, and the money arrived successfully in more than 10 minutes. But only this deposit is unsuccessful, which has been lasted for one day. And the customer service didn't deal with it in a positive manner.

Phone registered for account: 18986519300. My contact information: 15072734509

Although the amount was not large, the processing speed was not proactive and the attitude was completely indifferent at the time. The payment provider was chosen by you, and I did not transfer it wrong. The problem was with you, but it was your fault to push it to the payment provider.