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Resolved
Asset management maliciously swipes bills TMGM account manager avoids seeing and provides false information
Object
TMGM
Issue
Scam
Requirement
compensation
Amount
$5,011(USD)
Time
33day15hour

Mediation Progress
Hong Kong2023-05-10
Resolved
YIKEZHUZI
Australia2023-04-10
Reply
TMGM
Dear customer, thank you for your information. In reference to your problem, please send the details about your account and order by email to official customer service, mailto:support@tmgm.com. And we'll make a reply as soon as possible after an investigation. Thank you.
Reply
Hong Kong2023-04-07
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-04-07
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-04-06
Start Mediation
YIKEZHUZI





On April 4th, I transferred the money from the account in the cooperation with the asset management to another account under the same name. The asset management logged in to the account maliciously to swipe orders, and opened and closed a large number of orders in a short period of time, resulting in a large loss. I communicated with tmgm and contacted the account manager. No one has been connected to solve it, and the email evidence submitted to tmgm company has not responded. It is requested to check the IP address of the malicious swiping operation. The email says it is in Henan, but the actual query belongs to Shanghai. Please tmgm company freeze the IB account of the superior as soon as possible and recover it. loss.






Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
