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Resolved
Close my order at price that lower than the lowest price on the day.
Object
FOREX.com
Issue
Severe Slippage
Requirement
compensation
Amount
$126(USD)
Time
64day4hour
Mediation Progress
Hong Kong2023-06-09
Resolved
FX1308423399
FX1308423399United States2023-05-10
ReplyFOREX.com
The problem has been dealt with in line with relevant procedures. Please reach out to the official customer service or account manager of FOREX.com, if you have any questions.
Reply
Hong Kong2023-04-07
Supplemental MaterialsFX1308423399
FX1308423399I have sent the relevant information to platform via email, and was told that they would reply within 2 days. To date, I have received nothing.
Supplemental Materials
Hong Kong2023-04-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-04-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-04-06
Start MediationFX1308423399
FX1308423399Close my order at price that lower than the lowest price on the day.
Start Mediation
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