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Resolved
Platform scam! Malicious slippage transaction leads to liquidation!
Object
TMGM
Issue
Scam
Requirement
compensation
Amount
$2,342(USD)
Time
34day17hour

Mediation Progress
Hong Kong2023-04-07
Resolved
lennon
Australia2023-03-08
Reply
TMGM
Dear customer, thank you for your information. With respect to your problem, please send the details about your account and order by email to the official customer service mailto:support@tmgm.com, and we'll reply as soon as possible after an investigation. Thank you.
Reply
Hong Kong2023-03-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-03-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-03-03
Start Mediation
lennon
Account 697712, order 28968667, 28968682, two lots of gbpusd and multiple orders with buying prices of 1.20143 and 1.20161 respectively. The take-profit price is set at 1.20200. After the market price has reached and exceeded the take-profit price, the transaction price is 1.18799 and 1.19075, resulting in an immediate liquidation of the account! It is ridiculous that the platform responds to normal slippage! This is completely defrauding customers. The stop profit setting can blow up the position. May I ask what is the significance of the stop profit setting on your platform? to steal money from customers? How do you let your users feel at ease to hand over money to your platform?
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
