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Resolved
Deposit does not arrive for 14 hours
Object
Exness
Issue
Others
Requirement
explain
Amount
$0(USD)
Time
50day16hour
Mediation Progress
Hong Kong2023-04-16
Resolved
THETHING
THETHINGCyprus2023-03-17
Reply
Exness
ExnessWith respect to the matter about account 9349008 that you don't receive the money, the relevant department has dealt with it. The money has arrived, and please check it via logging in your account. Thank you.
Reply
Cyprus2023-03-16
ReplyExness
Thank you for contacting Exness. With respect to the matter about account 9349008 that you don't receive the money, the relevant department has dealt with it. The money has arrived, and please check it via logging in your account. Thank you.
Reply
Hong Kong2023-02-24
Supplemental MaterialsTHETHING
THETHINGPlease look at the reply that they told me that the issue was under process, and then said that the financial staff had got off work. So how do they deal with the problem if the staff have knocked off?
Supplemental Materials
Hong Kong2023-02-24
Supplemental MaterialsTHETHING
THETHINGI have nothing to say. All I want is that my money arrives in time. And it is outrageous that such a simple problem can't be dealt with.
Supplemental Materials
Hong Kong2023-02-24
Supplemental MaterialsTHETHING
THETHINGThe customer service has still been dealing with the problem for almost 27 hours. In spite of a little money, it has a bearing on my trading. They kept delaying the problem without answering why the money doesn't arrive.
Supplemental Materials
Hong Kong2023-02-27
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-02-27
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-02-24
Start MediationTHETHING
THETHINGDeposit does not arrive for 14 hours. The customer service said that it is being proceeded. It has not arrived for a long time.
Start Mediation
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