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Resolved
There is a large deviation between the pending order point and the transaction point
Object
PLOTIO
Issue
Severe Slippage
Requirement
compensation
Amount
$150(USD)
Time
26day2hour
Mediation Progress
Hong Kong2023-03-14
Solved after user's confirmation
XIAOZHUANG017
XIAOZHUANG017Hong Kong2023-03-09
Supplemental MaterialsXIAOZHUANG017
XIAOZHUANG017I encountered a heavy slippage of over 6 US dollars. If I provide other screenshots like this. What you said is not convincible.
Supplemental Materials
Hong Kong China2023-03-09
ReplyPLOTIO
Due to a huge market oscillation, the spread changed in a normal range.
Reply
Hong Kong2023-02-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-02-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-02-16
Start MediationXIAOZHUANG017
XIAOZHUANG017Before the release of the CPI data this week, the gold pending order was shorted at 1857 at 1851.6 to take profit. The platform was sold at 1850.55 to stop the loss around 1853. The deviation is too big. It is not my wish. I applied for compensation but failed.
Start Mediation
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