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Resolved
EX stop loss is not working. There will be stucks and slippage when there is good market
Object
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$584(USD)
Time
49day16hour

Mediation Progress
Hong Kong2023-03-29
Resolved
WANGYITINGi
Cyprus2023-02-27
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to the email or reach out to the 24 hours online customer service for help. Have a good time.
Reply
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Hong Kong2023-02-08
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-02-08
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-02-07
Start Mediation
WANGYITINGi
Exness platform's stop loss is not working. It widens the spread when there is good market and slips and stucks. The stop loss is not wokring
Start Mediation
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