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Resolved
The loss of the position and the deduction of the deposit lead to the liquidation of the position, and the customer is irresponsible in every possible way
Object
WeTrade
Issue
Others
Requirement
compensation
Amount
$230(USD)
Time
63day10hour
Mediation Progress
Hong Kong2023-03-17
Resolved
LIPING93408
LIPING93408Australia2023-02-15
ReplyWeTrade
Dear customer, your support to WeTrade is greatly appreciated. We have received your problem. Please reach out to the official customer service by email for help within the business time. We are deeply sorry for the inconvenience caused. Have a good time. Thank you.
Reply
Hong Kong2023-01-12
Supplemental MaterialsLIPING93408
LIPING93408Their customer service is so bad and doesn't admit their mistake. Their customer service is so bad and doesn't admit their mistake.
Supplemental Materials
Hong Kong2023-01-13
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-01-13
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-01-12
Start MediationLIPING93408
LIPING93408The loss of the position and the deduction of the deposit lead to the liquidation of the position, and the customer is irresponsible in every possible way
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
You cannot deposit either for three accounts when you want to fill up the position at a critical time, nor to retake the order, that is, you are stuck and cannot deposit funds at the critical moment.
China
Next
February 13 more than 160 spread orders were liquidated.
China
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