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Resolved
The slippage is too serious
Object
IC Markets Global
Issue
Severe Slippage
Requirement
compensation
Amount
$160(USD)
Time
54day17hour
Mediation Progress
Hong Kong2023-01-26
Resolved
YOUYI729
YOUYI729Australia2022-12-27
ReplyIC Markets Global
Please reach out to platform customer service who will create a ticket, and then the specialist will deal with the problem.
Reply
Hong Kong2022-12-02
Supplemental MaterialsYOUYI729
YOUYI729Did I set the stop loss in vain? A slippage over 50% is considered as being heavy. Obviously your slippage has been more than 50%, even exceeding 150%.
Supplemental Materials
Hong Kong2022-12-05
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-12-05
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-12-02
Start MediationYOUYI729
YOUYI729I set stop loss at 1796, but it stops at 1789!!! So gross. I lost more than half money in my account!!!
Start Mediation
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